Average Reviews:
(More customer reviews)I have just learned that there is - for all practical purposes -no technical support for this over-priced software.
I have used OmniForm since its initial version, and it has improved with each permutation. Improvements could be made, but it does what it says it will do fairly well. It should... for the price of this software, which keeps climbing.
When I experienced a problem with a vital database, I looked for support, and learned that I have only a one-time opportunity to receive free support on this software that costs close to $700.00. Since I had not used my available support, I called tech support, had difficulty being understood, and was told that the problem would be passed on to Research. Research eventually responded with input from two techs (the same solution) - containing suggestions that had already been employed, and inviting me to contact them if I need further support. There is no way to reach them directly. Access to their support is through a trouble page.
I have submitted two further requests for help that have been ignored so far (this is 14 days after the original contact.) I have offered to send my database to see if they can extract the information, and I let them know that I was facing a county audit of the information locked in the database.
I have since discovered, on Scansoft's online "community" that the problem I experienced was being reported in v. 4.0, so it is not unknown. The people I contacted echoed my complaint about the lack of service and assistance.
I am told that there is a Developer's version that might open the database, for only $1495.00. If that is so, and if Scansoft doesn't choose to use that product to open the database, I find it unconscionable.
BTW, this file was backed up twice, but the error didn't show up until the file was reopened and all files were corrupted.
Click Here to see more reviews about: OmniForm 5.0 Premium
Easily create, convert, and share digital forms. OmniForm Premium 5.0 significantly reduces the time and expense associated with creating forms and collecting form data. It streamlines the process of editing, managing, and distributing forms, while making it simple for companies to collect data from employees, vendors, customers, and prospects. It also simplifies the process of filling in forms, automatically filling in data that has been provided previously, thereby saving time and reducing keystrokes.
OmniForm is a form designer, too. It includes easy-to-use tools to create forms from scratch. Determine the size, position, and color of every element. Add a new field, logo, or edit text. Reorganize entire sections. Use DesignerToolkit to add and reuse form components, or use the predesigned templates to create a new form. Fill in forms faster and easier. Filler/Data Manager lets users fill in forms fast and accurately. It will use data from previous forms while typing, reducing valuable input time.
Automatic Web posting allows users to save forms in HTML and post to a Web site for data collection. Or with OmniForm's SSL-based eOmniForm.com service, users can post their forms and collect data without any programming or HTML experience. Forms can also be made more secure and legal by including a digital signature. For a higher level of security, passwords can be assigned to forms.
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