6/30/2011

HomeManage Home Inventory Windows Software Review

HomeManage Home Inventory Windows Software
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I have been putting the evaluation version of this product through some testing. The program has a lot going for it - great features, very good UI, very flexible, very powerful - it should be a winner. However, the current version as of July 2010 has some pretty signficant bugs, and there appears to be no support. The company does not respond to emails, and a review of their forum shows a lot of people frustrated with lack of response to support issues. On top of that, they apparently don't offer any upgrade path - people on the forum also complain about being unable to purchase an upgrade at any kind of discount whatever.
It's really a shame, as the program could easily be one of the best in this price range, but it seems like they put it out there with a lot of flaws and are leaving their customers dangling in the wind.
I'm going to stick with Computerize Your Assets (CYA), which isn't as slick or full-featured, but seems solid and still pretty good. (I abandoned the Quicken Home Inventory products - the classic version does not support any kind of attachments and the new version is apparently totally buggy, consistent with much of Intuit's recent software). CYA has not been updated in quite some time, but at least it works,and you can easily export data out of it into another program down the road.

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