6/11/2011

Quicken Deluxe 2011 Review

Quicken Deluxe 2011
Average Reviews:

(More customer reviews)
It was bad enough when Quicken simply littered your desktop with icons linking to Quicken Loans, Free Credit Reports (which are never free) and a sundry of other financial pay-to-play products. Now they've taken things to a whole new level with ads literally BUILT INTO the GUI (Graphic User Interface: the 'skin' with which you engage with the program). An example: in the new 'refinance calculator' there is a large banner ad for CHASE BANK. The refinance calculator itself is poor and majorly inferior to free ones available online, but more on that later. I don't expect to pay upwards of $50.00 for a piece of software that contains banner ads! That is simply unacceptable. In freeware, I understand it, but not in something I paid full retail for!
Adding insult to injury, INTUIT has actually removed one of the best features of previous Quicken releases, the CASH FLOW monthly chart. They've replaced it with a projected balances chart which is ugly, harder to read, and doesn't convey nearly as much information as the previous version. A line chart is inferior for the purpose, and INTUIT hasn't even managed to make the data points (low and high balance points along the chart) display the actual balance when you mouse over them. This is a miserably bad design--they've managed to take a very useful tool and turn it into garbage.
The supposed new features are junk. The refinance calculator is extremely simplistic compared to far better online versions (check out Equitrend Financial Calculators if you're looking for sophisticated, free calculators). It doesn't allow the user to enter current mortgage interest rate or PMI, and instead makes you enter the total payment and then the "impound / escrow amount." If you have your mortgage set-up to be tracked in Quicken, the tool cannot incorporate that data into your analysis. You must manually enter everything. The tool also does not take into account the tax implications of your refinance. Overall it is a tacked on, basic calculator that is nearly useless.
The obligatory re-skin of the program (which INTUIT trots out each year rather than making substantial or meaningful changes) is adequate, but unnecessary. Every year they tweak fonts, colors, and layout, and design elements. This year is no exception. None of the changes make the program more efficient for the end user. I don't have a problem with utilitarian designs, as long as the underlying software is substantial. INTUIT seems to leverage much of their development budget into GUI tweaks, while doing little to improve the software itself.
Another major issue is that INTUIT cannot manage to keep their data file consistent from year to year. 2011 is no exception and required me to convert my 2010 data file. Admittedly this was much more painless than the massive difficulty many experienced with upgrading from 2008 or 2009 to 2010. I wish that the developers at INTUIT would make a forwards compatible data file type and just stick with it.
SUMMARY:
PROS:
1) Potentially better GUI (depending on your preferences)
CONS:
1) Ads built into the GUI itself
2) Removal of a significant feature (cash flow and balance chart)
3) No substantial improvements to the underlying programs
4) Added 'features' are poor quality, even when compared with free alternatives
5) Requires yet another data-file conversion
6) Expensive! Especially considering the ads built into the program
FINAL THOUGHTS:
What am I getting for my money here? If you love this version of Quicken, can you kindly explain to me why it is worth upgrading? I have yet to find a single compelling reason. Am I missing something or did I just flush my money down the toilet?

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