Average Reviews:
(More customer reviews)I have been using Quicken for the Mac since 1992. I have probably upgraded at least 6 times without any significant issues. I have been using Quicken 2002 for the past couple of years and was excited for 2004, hoping it would fix some of the bugs and crashes I seem to be having. Because of my positive experiences in the past, I did not do significant research before purchasing. Big mistake.
I just downloaded and installed Quicken 2004 and converted my 2002 data file. To my suprise my overall networth balance was off by nearly 50%. I started reviewing individual accounts and realized that all of my investment and retirement account balances were incorrect, several stating zero balances.
I tried and retried to convert from previous versions of my data file, with no luck. I poured over the Intuit site and realized they have not acknowledged this problem and have very little trouble shooting support for this version. The Intuit offices are closed so I am unable to reach Technical or Customer Support. I read on their site that they charge $1.95/ minute for phone support. So now I have to pay them to fix their bugs. After reading the reviews here I see that even if I resolve my data problems, the program itself is not stable. Needless to say I am returning this product tomorrow. I will just put up with the crashes and bugs of my 2002 version. Ridiculous.
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