Average Reviews:
(More customer reviews)I have been a loyal Quicken 99 Deluxe user for five years. In the past, I have tried the 2000 and 2002 versions but have always returned to '99 for various reasons. After trying 2004 Premier, I am throwing in the towel on Intuit and going elsewhere.
In the first two minutes of operation, there were several apparent problems. Reports would only print if you manually printed each individual page seperately. The program failed several times, abruptly shutting down for no reason. I would enter my entire portfolio into the setup account function only to see all the work disappear when I hit "done" (I guess the software takes "done" literally). The import/export function never worked properly, often omitting portions of transactions.
To add injury to insult, there is no email support and phone support is $$$$/minute (a free chat is available but, for some reason, is closed on Thursday and Fridays). Nothing like having to pay to have Intuit correct its own problems.
Intuit seems to have abondoned the concept of creating decent products. After the TurboTax disaster of last year, one would have thought they would have learned. Take it from me, they didn't - run away from this software as fast as you can.
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