10/25/2011

ACT™ 6.0 For 2004 Review

ACTandtrade; 6.0 For 2004
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Wow, take a program that had some decent features and screw it up. If you don't compress and reindex MINIMUM once a day this thing actually loses info as you type it in! We have close to 7,000 contacts. I called regarding the losing of info and was advised "the program wasn't designed for holding that many contacts". Hello! It's a contact database! If this isn't designed for holding thousands of contacts what are they doing selling it as a contact database? We use it because we must as we use ACT on a daily basis and can't go without it at all. We put all our (abbreviated) conversations in the notes section so it's vital to our business. But, if another product comes along that will make the transition smooth, fast and easy we'll go for it. Or if those ever-changing software manufacturers of ACT get it together and make a version that can actually hold and KEEP info we'll go with that but so far that hasn't happened. My recommendation? Use Outlook.

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