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(More customer reviews)I have been using Intuit products for many years, especially Quickbooks Pro and Quicken Home and Business. I must say that with each new version, it does not get easier...just more complicated and buggier. I am probably one of the few who have successfully used Quickbooks Premier Contractor 2003, but I can't say the same for Quicken Premier Home and Business 2004. I have spoken to tech support and they said they've had no problems at all with this software.
I found the interface very busy. What happened to my simple checkbook register where I write checks? There's now a "Home" column on the lefthand side of the register that lists categories. It took me awhile to find my personal checking account listing. That "Home" column is permanent, something you cannot delete and it takes up too much room. At least with the QB 2001 I could "X" out the bottom pane. There's no hope with this. You can expand the register box, and kind of shrink the annoying column. It's a busybox!
I have a problem with delayed response from the keyboard. The words are delayed by about 2 seconds as I'm typing...very annoying. And if I hold down the Backspace key, it stutters backwards to erase something.
I placed a call twice to Intuit. First rep said she never heard of this. I told her I have. Told me to uninstall the software, copy CD to harddrive, and reinstall in Safe Mode. Said it would correct the delayed typing, since she felt that no drivers would load and I should use "Custom" installation and put it in a new folder. Didn't work. Don't waste your time. Same problem exists.
Called again and second tech said that Quicken 2004 doesn't like my computer. Gee, thanks. He said it's something in my database that is causing the delayed typing.
I told them when they get enough calls from irate customers, please put out a patch, that it isn't just me I'm sure. I told them from what I've been reading, their new improved software stinks. QB Home & Bus 2001 worked flawlessly.
My advice: "if it ain't broke, don't fix it." I should have listened to myself
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