10/01/2011

Intuit Cash Register Plus 2009 Review

Intuit Cash Register Plus 2009
Average Reviews:

(More customer reviews)
I purchased this product after using a "mom and pop" style POS system ("POS So Easy"), combined with an internet credit card processor ("PC Charge") for seven years. I wanted to update, and I wanted to be able to use the QB data compatibility. I have used QB and QB assisted payroll for the same seven years.
We are not computer amateurs, and we aren't the extreme case -- it is the product, not us.
This product does not work as described.
This product repeatedly fails.
In three weeks, I have encountered, among other things, incorrect credit card processing by Intuit, double, triple and even quadruple charges to customer's cards with no record in the system that this occurred, broken hardware (the $450 printer broke after three weeks -- 3 hours on the phone to get it replaced), etc., etc., etc..
Altogether, I have spent dozens and dozens of hours trying to work out problems with their system.
Take a hint -- they call this POS (Point of Sale) CRP (Cash Register Plus). It is a POS and it is CRP, but not in the way they intended it!
Stay Away!!!!

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