Average Reviews:
(More customer reviews)Our church recently purchased this software to manage our church membership data and contribution data. We have been VERY disappointed with this product.
Several of the features promised do not function at all. The custom filter features do not work at all - you cannot print a report of just your "members" for example, or find all couples with children.
Attempting to export data or print reports is a hit or miss proposition. Sometimes the program will respond to the options you have selected, sometimes it seems to ignore the selected options and do totally its own thing. Sometimes it doesn't give you any of your data at all.
The features that do "work" are so full of errors and bugs that it makes it a challenge to work with, much less a program I trust to safely store all of the data we want to enter into it. We have consistently encountered "bugs" both large and small. Dialog boxes that do not work. Check boxes that do not appear when checked. "Address violation" errors that freeze the program and require a computer restart, loosing any recently entered data.
This program contains a "Contributions at Home" portion that allows a financial secretary to enter the data from their home computer and then update the main database. This section of the program does not reliably save the data entered, and to give you an idea, it creates a fatal error anytime you open the "funds" section of this module (A crucial part of this "convenient" feature).
We have found that while some of the program does work it is not enough to offset the frustration of the things that do not work. In addition to the frustrations of the program itself, the Customer Service and support has been minimally helpful at best. I am a computer literate indiviaul, these errors and problems are NOT simply operator error or lack of understanding.
If the program actually, successfully executed all of the features it tries to offer it would be a great program. However, until this company learns to create software that is functional, I would strongly recommend that you AVOID THIS PROGRAM. It does not come even CLOSE to doing what it says it does.
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