6/25/2012

ScanSoft PaperPort 10 Review

ScanSoft PaperPort 10
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This is my first Amazon review. I have been using Amazon since the dawn of time (1997) and this is the only product to move me so much as to break my silence and warn others.
This product is practically non-functional. I have used PaperPort 9 for 2 1/2 years and happily so. I thought 10 would be much better, but it must have been a re-write, because it's very different.
Granted, none of this is a measurable problem just opinion, so here are my measurables:
- Where it once was instantaneous to double-click on a thumbnail to view a document, it now takes 5 to 10 seconds.
- Where once i could move a document between folders instantly, it now takes the same 5 to 10 seconds.
- With Paperport 9, my scanner could run at top speed without stopping. With 10, my scanner overwhelms the app and causes it to crash if i let it run full out.
Paperport is/was a great product, but version 10 is a complete waste. Please purchase version 9 and you'll be glad you did.
Oh, and if you have problems with Paperport -- Scansoft charges you to talk to them about it. All technical support is on a pay-as-you-go basis, no freebies. There are google/yahoo support groups, but they offer little help.
Buyer Beware

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PaperPort 10 is the perfect solution for your home or small office to turn piles of paper and photos into organized digital PDF files that you can quickly find, use and share. PaperPort provides a unique visual desktop that displays small thumbnails of your documents for effortless browsing to locate information fast. Eliminate frustration looking for paper or digital documents by searching for key words inside your files with the exclusive All-in-One Search. Save time, money and have the security of knowing that important documents and photos will never be lost. PaperPort simplifies the creation and use of PDF documents. The PDF, or portable document format, is an open standard file format for sharing electronic documents - on email, over the network, and on the Web. You'll be amazed with what you can do with PDF files in PaperPort. You can create PDF files; scan to PDF; search PDF files; annotate and highlight PDF documents. Combine scans and photos with Microsoft Word, Excel and PowerPoint pages to quickly assemble custom PDF documents. Working with electronic documents in now as easy as stacking paper.

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