2/10/2012

BusinessMAP: Advanced Database Mapping and Territory Design Review

BusinessMAP: Advanced Database Mapping and Territory Design
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(More customer reviews)
I have never written a review of any product -- but BusinessMap is so poor that I am inclined to say something.
I am reviewing BusinessMap right now before making a decision to buy or not -- I will not be buying it.
The user interface on this product is like a product you will buy 10 years ago -- ESRI has failed dismally to upgrade the usability of this product - I just don't get how they can charge $350 for a poorly designed product - e.g., when one zooms in at the "street level" - they give you the main street numbers like 828 instead of the actual name of the street.
Moving around a map is so fustrating - it is not even remotely intuitive. They only allow you limited zoom in/out - e.g., there are fixed zoom levels and no slider bar to quickly go in/out.
Their support leaves a lot to be desired as well. You would have thought that their support people will know level 1 knowledge about the product. However, they cannot give you a straight answer.
The 1 positive about this product is the data under the map of businesses.
Overall - this product should be avoided.

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