MYOB Accountedge 2005 (Mac) Review

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(More customer reviews)I've used MYOB AccountEdge (version 4, release 7.50, for Macintosh) for nearly 18 months. Buying this software was one of my worst mistakes.
Unlike Quicken, you can't connect to your bank and download credit card purchases, statements, etc. Everything has to be entered by hand.
Finding mistakes is difficult. If my employee enters the date as 1/23/05 instead of 11/23/05, MYOB changes the records for January. I see that November's accounts don't reconcile. But there's no mistake in November...or October, September, etc. I have to look back thru the year's records to find the mistake. With my old accounting system I could close the books each month. That way all mistakes made in the next month would be somewhere in the current month's records.
The bank accounts don't list a running balance. You get today's ending balance but you can't see the balance after each transaction (e.g., whether last month's balance is the same as it was a month ago!).
There's no way to reconcile paper receipts against accounted purchases. Sometimes I pay by credit card, then the supplier sends a paper invoice saying "Balance Due" and I send a check. Most suppliers call me and tear up the check, but with my old accounting system I caught one supplier that double-billed me over $3000.
The first keystroke is lost on some fields. E.g., when you type in an address or telephone number, the first number isn't recorded. If you're not paying attention the address or phone number is wrong.
MYOB will search for invoices by date, invoice number, customer name, and amount. Not by location, item purchased, etc. Same for the customer and supplier databases, some fields can be searched but not all.
When you enter a new customer, the customer ID number field doesn't auto-increment. I have to use Filemaker Pro to generate the customer ID numbers.
The documentation is minimal. I had to write a manual for my employee to use, taking up too much of my time.
There's no way to create a pro forma invoice (an invoice that doesn't appear in the accounts receivable list).
MYOB's templates don't include a chart of accounts based on Schedule C.
There's no Preferences for setting that payments usually go into a primary bank account, that your billing is usually Net 30, your usual shipping method is UPS Ground, etc. Your employee has to click all this for every invoice and payment, and I assure you they will make mistakes.
MYOB can't check the Postal Service website to see if an address is correct, integrate with the UPS website to create a shipping label, connect to my bank to process a credit card, etc. When a customer calls to buy something I have to open four applications and go to three websites.MYOB opens a little window for every new thing (sales register, customer address, invoice, payment, etc.). The little windows always open in the middle of the screen, on top of each other. This would be ideal for users with 640x480 13" monitors. But I have a 23" monitor. My screen will fit six of the little windows, if I move them around. But then the next little window opens right in the middle, then I have to move it out of the way, etc.
MYOB just looks ugly, like it was designed for Windows then ported to the Mac.

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