Average Reviews:
(More customer reviews)Let me first state that I reviewed and bought this product, set up a merchant account through Intuit, and purchased the hardware they recommend. I am returning everything. Here is what happened and why I ditched this pile of product and services:
- you are mandated to buy any hardware directly from Intuit. Intuit does not indicate the make and model of the required hardware and if you do happen to find out the make and model and shop around for pricing you can forget it. Intuit will not provide any support if you don't purchase directly from them, thereby dictating where you purchase your hardware. If they want to do that and gurantee the lowest price then fine, but they do not.
- the product does NOT work on Windows 7 on a 64-bit computer, which is mostly what is sold if you buy a computer these days. I asked customer support what options I had and was sent in circles. Finally a sales rep called and the best recommendation was do purchase the Point of Sale product for about $700.00 versus the $99.00 I paid for Cash Register plus.
- Intuit tries to sell the product for $199.99. With a little looking you can find it for $99.99. It's insulting to customers to be so out of line with market prices and makes one very suspicious of why Intuit insists that you purchase hardware from them.
- Most credit card merchant services companies give you breaks and deals on the rates and hardware. Intuit charged me just under $300 for a credit card reader with a pin pad. I found a merchant service provider who is providing lower rates, providing a card reader and pin pad at no cost, and is sending someone over to install and test it all. Intuit has higher rates, charges for hardware through their dictated sales channel, and the you get to install it and test it all. Are we having fun yet?
- When talking to Intuit sales on the phone they said the product "is really a glorified cash register". Oh really? I liked being able to provide customers itemized receipts and have all my data ready to export to our accountants Quickbooks file.
- each customer service rep from Intuit was not interested in receiving my customer feedback. The last one that called didn't even advise I could return the product, which I can, but clearly wanted to run from the situation.
- if you do choose to self-inflict this product and service upon yourself you will be held hostage to the credit card processing service chosen by Intuit (there is just one). If you find better service or rates elsewhere you are out of luck. You cannot configure Cash Register Plus to use another service. The norm is to be able to reprogram a terminal to use whatever service you want or configure your software to do the same.
All one can conclude is that Intuit just does not understand this business and customers as well, does not manage pricing and sales channels so we customers have choices, and worse yet their customer support is uninterested in solving customer challenges.
I had hoped that this product would be in the league of Quickbooks, but it has nothing in common in terms of quality.
Click Here to see more reviews about: QuickBooks Cash Register Plus 2010
Simplify Your Store--Manage Sales, Customers and Credit Cards All In One Place.
Intuit QuickBooks Cash Register Plus
Ring Sales Faster and Run Detailed Reports Cash Register Plus makes it easier to manage sales than a traditional cash register, plus it automatically tracks detailed sales data for instant business reports.
Ring sales and add discounts in seconds with intuitive short-cut keys. Use a barcode scanner to ring sales even faster and reduce errors.
Returns, store credit and gift certificate balances are simple because you can look up prior transactions by date, customer, and more.
Setup as many items and departments as you want to track your sales in more detail.
Get instant insight into how your business is doing with one-click reports that show you top customers, best sellers, most profitable items and sales trends over time.
Automatically Track Customer Information No more notebooks or spreadsheets to track customer information. Every time you ring a sale, you can automatically track the info you need to offer more personalized service.
View every customer's purchase history, preferences and contact information with a click
To stay in touch, create mailing lists to update customers about new products and promotions.
Simplify End-of-Day Closing and Bookkeeping End-of-day bookkeeping is fast, easy and accurate with a wizard for closing out the day and automatic recording of sales data.
Use a simple wizard to end a shift or the end of the day. You and your employees can close-out your cash drawer quickly and accurately every time.
Sales information is recorded automatically, so you don't need to worry about copying it into a notebook or Excel.
Transfer sales, sales tax, and cost of goods sold information to QuickBooks Accounting software1 so you don't have to waste time retyping it.
Save Time and Money Accepting Credit Cards With integrated merchant service from Intuit, there's no double-entry between your terminal and software and you don't need to buy or lease a separate terminal to take credit and debit cards.
Record and authorize transactions in Cash Register Plus with a single swipe--there is no need to re-key data and risk making errors.
No costly terminal or extra phone line needed
Intuit offers competitive rates--call us at (866) 379-6636 to learn more.
Get the Hardware You Need for a Complete System With Cash Register Plus, you can choose from a complete solution with hardware and PC or build your own custom solution with hardware that is guaranteed to work seamlessly with your software.
Cash Register Plus Software with Peripherals Bundle--includes Cash Register Plus software, a Receipt Printer, Credit Card Reader and Cash Drawer.
Intuit-HP Retail Solution--includes all of the components of the Cash Register Plus Software with Peripherals Bundle listed above plus HP's Point of Sale System.
Or create your own custom hardware solution with QuickBooks Point of Sale hardware. It's guaranteed to be compatible with your Point of Sale software and is backed by a limited warranty.
Get Started in Just a Few Minutes Cash Register Plus was designed to be simpler than a cash register, so that you and your employees can start ringing sales in minutes.
With simple screens that look like a cash register, you and your employees can start ringing up sales in no time.
To get started, you just enter basic information to customize your receipts and set your sales tax rates.
If you already have lists of customers or products, it's easy to import them right into Cash Register Plus using Microsoft Excel so you don't waste time retyping.
QuickBooks-approved retail hardware is guaranteed to work seamlessly with your software, making it easy set up your system.
For more information on getting started, contact us at (866) 379-6636 or have a local expert contact you.
Click here for more information about QuickBooks Cash Register Plus 2010
No comments:
Post a Comment