5/24/2012
Prophet 3.0 - 3 Pack Review
Average Reviews:
(More customer reviews)I have purchased the Prophet Pro 4.0 version for $199.95 from the vendor and straight out of the gate the installation was fraught with bugs and problems. I had to first tweak the registry with a patch to get the software to even begin the install, I then had to download a file from Micrososft "Windows Installer Distributable 3.1" to get the software to install on the machine. After the installation according to the users guide when I start Outlook I was to be asked questions regarding the configuration and what files to use and where to install which never happened. After this it was no suprise to find that no component of the application was present at all within Outlook. I uninstalled the software and went through the process again and finally got it to run only to find that some of the toolbars did not work when pressed and that when I wanted to backup my DB to my network drive it would not do it because you have to backup locally and manually copy it to the server for safekeeping. To make this even worse, if that was possible, Avidian does not provide patches, updates or fixes on their website like most NORMAL developers do, you have to pay a seperate fee for that bit of heaven. When asked why this was not included in the purchase price I was told that their oversees customers dont require patches or fixes, which makes you wonder what the heck those people are doing over there. In short the only good thing about this product is the money back guarantee which I am going to fully avail myself of. If you are looking for a good CRM product look at Maximizer, I think that will be the route I am going to pursue.
PS... Avidian people dont seem to give a hang whether or not you are happy with their product or service, maybe they will start if more of us who buy the product and return it spread the word a bit.
PSS... Too bad I cant choose a number of stars lower than 1, 1 seems to good for them.
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