Average Reviews:
(More customer reviews)We used the first version of TimeWolf around 1999, and it was great for our small staff (30 people). Support was helpful and free, and it was a pleasure to work with the Lone Wolf folks. We upgraded in 2004 to version 3.10 and paid extra for the network version. Price for the package was around $500. This version is horribly buggy and the clunkiest professional software I've ever used. Our IT guy can't clock out if he works on a Sunday morning - he can only clock in!! Shades of Hotel California. Lone Wolf touted the sick and vacation leave feature as a plus, but after spending hours & hours trying to make it work, I gave up and use an Excel spreadsheet instead. Lone Wolf offered 6 months of support from the date of purchase, not installation, and we ended up with no support whatsoever. Support package is $250 or so a year. The manual we got with the software is amateurish and woefully incomplete. This is terrible software, with terrible customer service from a company that used to be really nice. It's disappointing. We're going back to a paper timesheet system, thanks to TimeWolf 3.0.
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